Shipping & Returns

Shipping Policy

Free Shipping on Every Order

Every order ships free - no minimum purchase required, no codes needed. Free shipping is automatically applied at checkout.

Shipping Times

Orders are processed within 1-3 business days. Delivery typically takes 7-14 business days after processing. You'll receive a tracking number via email once your order ships.

Where We Ship

Currently we ship within the United States only.

Return Policy

30-Day Money-Back Guarantee

If you're not completely satisfied with your purchase for any reason, request a full refund within 30 days of delivery - no questions asked.

How to Request a Return

Email support@getlusso.com with your order number. We'll respond within 1-2 business days. Refunds process within 5-7 business days.

Damaged or Defective Items

Contact us immediately with a photo. We'll send a replacement or issue a full refund right away - no need to return the item.